Shipping policy

Shipping Policy

Thank you for shopping with us. We work to process and ship all orders as quickly as possible.

Order Processing

All orders are processed within 1–2 business days after your order is placed.

Orders placed after 2:00 PM may begin processing the following business day. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you will receive a confirmation email with your tracking information.

Shipping Times

We currently offer the following shipping options:

Standard Shipping: 5–8 business days
Expedited Shipping: 3–5 business days

Shipping times begin once your order has been processed and shipped.

Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, high order volumes, or other circumstances outside of our control.

Tracking Your Order

Once your order ships, a tracking number will be sent to the email address provided at checkout.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Please make sure your shipping address is correct before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing or has already shipped.

We are not responsible for packages delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, your building's mailroom, or your local delivery carrier.

Please allow up to 3 business days after the marked delivery date, as some carriers may mark packages as delivered before the package physically arrives.

If your package still cannot be located, please contact our customer support team and we will assist you with the next steps.

Holiday & High-Volume Periods

During holidays, promotional events, product launches, or periods of unusually high demand, processing and shipping times may be slightly longer than normal.

We appreciate your patience during these periods.

Order Changes & Cancellations

Orders may only be changed or cancelled before they have entered the fulfillment process.

If you need to make a change, please contact us as soon as possible after placing your order. Once an order has been processed or shipped, we may no longer be able to modify or cancel it.

Questions

If you have any questions regarding your order or shipment, please contact our customer support team and include your order number so we can assist you as quickly as possible.

Last Updated: September 3, 2026